Privacy policy
What happens to the details you share with Simply Sorted Life, in plain words.
What we collect
When you call, text, email or send a booking request, we receive what you choose to tell us: usually your name, phone number, email address, the area you live in and a few notes about your home and what you'd like help with.
The booking form on this website doesn't store anything. It opens your own email or text app with your request filled in, and you send it to us yourself.
How we use it
Only to reply to you, plan and confirm your sessions, and send invoices and receipts. We never sell your details or share them with anyone, unless the law requires it.
Your home and belongings
Everything we see and hear in your home stays confidential. We never take photos of your home or belongings without asking first, and we only show before and after photos with your permission and with nothing that identifies you.
This website
We use Cloudflare Web Analytics to count visits and see which pages are useful. It doesn't use cookies, doesn't collect personal information and doesn't follow you to other websites. Our fonts and scripts are served from this website, so your visit isn't shared with Google or other font services.
Keeping your details
We keep your details only as long as we need them for your sessions and for tax records. We follow British Columbia's Personal Information Protection Act (PIPA). Please contact us if you have any inquiries or questions.
Last updated November 2026.